Return Policy

At Fosiler, we want you to be satisfied with your purchase. That’s why we offer a 30-day return policy.

Return Conditions

• Items can be returned within 30 days of receiving your order.

• Products must be unused, undamaged, and returned in their original condition.

• Whenever possible, items should be returned in their original packaging.

Requesting a Return

Would you like to return a product? Please contact us first at:

Email: info@fosiler.com

Please include your order number and the reason for the return.

Return Shipping Costs

The customer is responsible for the cost of return shipping.

Refund Policy

Once we have received and inspected your return, we will notify you whether your refund has been approved.

Refunds

• After approval, the purchase amount will be refunded to the original payment method.

• Please note that it may take several business days before the refund appears in your account.

Damaged or Incorrect Products

Have you received a damaged or incorrect product? Please contact us immediately at info@fosiler.com so that we can provide an appropriate solution.