Privacy Policy

Fosiler operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Fosiler is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through, or otherwise communicate with us regarding the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include anonymized or aggregated information that cannot reasonably be linked back to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information such as your name, address, billing address, shipping address, phone number, and email address.

• Financial information such as credit card, debit card, bank account details, payment information, payment confirmations, and other payment-related data.

• Account information such as usernames, passwords, security settings, and preferences.

• Transaction information, including products viewed, purchased, returned, or canceled.

• Communications with us, including information provided through customer support inquiries.

• Device information such as IP address, browser details, and unique device identifiers.

• Usage information regarding your interaction with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, or communicate with us.

• Automatically through the Services using cookies and similar technologies.

• From service providers that help us operate the Services.

• From partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Providing and Improving the Services

To process payments, fulfill orders, deliver products, manage your account, process returns, personalize your experience, and improve our Services.

Marketing and Advertising

To send promotional emails, SMS messages, or advertisements and to display personalized advertising on our website or other platforms.

Security and Fraud Prevention

To verify your account, detect and prevent fraudulent or unlawful activity, and protect our Services.

Communications

To provide customer support and communicate with you regarding your orders or inquiries.

Legal Purposes

To comply with legal obligations and enforce our policies and Terms of Service.

Sharing Personal Information

We may share your personal information with third parties in certain circumstances, including:

• Shopify and service providers that assist with payment processing, shipping, IT services, cloud storage, and customer support.

• Marketing and advertising partners.

• Third parties when you direct us to do so or provide your consent.

• Affiliates within our corporate group.

• Government authorities or other parties when required by law.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information you provide through the Services may be shared with Shopify and third parties located in other countries.

For more information, please review Shopify’s Privacy Policy:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Children's Data

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children.

Security and Retention of Your Information

We implement reasonable security measures to protect your information. However, no method of data transmission or storage can be guaranteed to be completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, or fulfill legitimate business purposes.

Your Rights

Depending on your location, you may have the following rights:

• Right of access

• Right to deletion

• Right to correction

• Right to data portability

• Right to object to certain processing activities

• Right to withdraw consent

• Right to opt out of marketing communications

You may exercise these rights by contacting us.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below.

International Data Transfers

Your personal information may be processed or stored outside your country of residence, including outside the European Economic Area (EEA).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this website.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, please contact us:

Email: info@fosiler.com